Frequently Asked Questions

privacy policy:

This privacy policy provided here is intended to safeguard you and our company against any of the controversies, misunderstandings or any other issues related to terms of use of the services provided by our company via this website. Kindly carefully read and understand this privacy policy so that you may avoid any possible inconveniences.

Our privacy policy encompasses the information related to the data and information that we collect and why we collect it as well the use of this collected data. It also explains about the extent to which you are allowed to use the information provided over the website.

If you do not understand IT terms we would humbly request you to understand these terms by getting information about them from any available source before you agree to our privacy policy and terms and conditions. If you need any further assistance in this regard you can ask by contacting us through email and contacts provided in the "contact us" section.

Privacy of our users is cared for by the website. All the information given to us will be by your consent can be used transferred and processed by us.

We do not collect cookies up till now but may start collecting them for the betterment of services. If so, we would inform about it in writing here.

We use IP address for administration purposes, getting knowledge about trends, troubleshooting and analyzing trends as well as users’ activity which does not mean that we are collecting any identifiable personal data. This means that we will be using data like requested and referral URL, dates and time of usage, browser types and other information like these, which are not in any way, personally identifiable data nor they are shared with any third party for any purposes.

The data provided on this site and made available to you is only for the purpose of your knowledge and directions for planning. This information may vary a bit and the use of this information is solely your own responsibility and decisions based on this data should be according to your own judgment as we do not take any kind of responsibility in this regard. If any contents of this site are to be assessed by government, legal notice would be required prior to that assessment.

All the contents of this website are copyright and any unlawful activity in this regard would be dealt with legally.

We do not provide any kind of disclaimer or warranty over the completeness or accuracy of the data provided in this site; therefore we will not be responsible for any kind of damage or loss you may suffer by using this product/service.

We may change, limit or stop the services provided at any time without prior notice. We hold the authority to keep or delete anything we think inappropriate posted on this website. We use "Google Analytics" for tracking our users and finding out location and other information as necessary for making sure that our users are trusted users. By agreeing to our terms and conditions you are also agreeing to Google Analytics’ terms & conditions as given at this link:

http://www.google.com.pk/analytics/terms/us.html

Using the services/product in a manner that would increase traffic enormously or result in crashing of the site will be regarded illegal.

You are forbidden to use this site for any marketing, advertising or commercial purpose not stated in the terms and conditions.

You are solely responsible for your own conduct in the use of these product/services and only you will be responsible for any kind of consequences.

Posting/uploading or downloading anything that is unlawful or not allowed under these terms and conditions would also be dealt with legally.

The content of your post may not include/cause/risk causing any harmful, inappropriate, unlawful, abusive and incorrect material that may harm yourself or any person or organization or any other body. If such content is found, appropriate action will be taken against you.

Posting something that would pose like it is sponsored by our site in any way will not be tolerated and you would be held responsible legally.

Using any kind of technique/technology to retrieve any data from this site, which does not conform to the mentioned terms and conditions, will also result in legal action. You are not allowed to copy, change, translate or make any kind of derivatives of this site, interfere or damage any part of the site, or as a whole, of the services provided by this site. Using this site for work other than its intended and mentioned uses or for using any of its data for any purpose not stated here. Using this site for harassing any person will be addressed to legally.

You are forbidden to sell, rent, lease, market, publish, redistribute or in any way make it available to any person or entity.

You are forbidden to create a link to any page of this website without our permission. If found so, you will face legal consequences.

We thank you for visiting and/or using this website. We value your efforts in reading and understanding the privacy policy as well as the terms of use for this website for adding up and also using information provided here.

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter or enter information on our site.

Provide us with feedback on our products or services
How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      To improve our website in order to better serve you.
      To allow us to better service you in responding to your customer service requests.
      To administer a contest, promotion, survey or other site feature.
      To ask for ratings and reviews of services or products
      To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers.
We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
      Understand and save user's preferences for future visits.
      Keep track of advertisements.
      Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
      Remarketing with Google AdSense
      Google Display Network Impression Reporting
      Demographics and Interests Reporting
      DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
      On our Privacy Policy Page
Can change your personal information:
      By emailing us
      By logging in to your account

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
      Within 1 business day
We will notify the users via in-site notification
      Within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      Send information, respond to inquiries, and/or other requests or questions
      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
      Not use false or misleading subjects or email addresses.
      Identify the message as an advertisement in some reasonable way.
      Monitor third-party email marketing services for compliance, if one is used.
      Honor opt-out/unsubscribe requests quickly.
      Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
      Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.


Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

https://www.croozi.com
info@croozi.com
help.croozi@gmail.com