Making Customers Happy Since 1987 Customer service and support are paramount to our success. The needs of our customers always come first. DirecTech Connect has been recognized for our outstanding customer service throughout Southern California. DirecTech’s depth of experience in telecommunications, combined with our long history of providing great customer satisfaction, makes us the right partner for all of your business phone system requirements. The DirecTech Connect platform from MXvirtual integrates voice, video, data, and mobility to enhance collaboration and communication.