Every day, we strive to create a customer-friendly culture that you will most certainly notice and appreciate.Factory Direct Mattress continues to grow and be successful because of repeat customers and referrals, which can only happen if we perform at 100% in Quality, Price, and Customer Service. This is our goal and pledge it to you every day.To ensure you get the BEST PRICE every day, we continually review our prices and find ways to save our customers money.Factory Direct Mattress has exclusive products made for Factory Direct Mattress in the very same factories that make the brand names we would recognize. By having our own product lines, we can lower costs by eliminating brand royalties, national advertising budget, and factory salesman commissions. We do not accept free trips, advertising money, or salesman spiffs. We ask our manufacturers to use that money to lower our prices today so we can pass those savings on to our customers.